Reasons why you should get customer feedback about your repair shop!

Getting insights from the people who matter most to you — your auto repair shop customers!

Customer feedback is one of the most important things for your business. It helps improve product development, marketing, operations, and so much more. However, it’s one of the most important aspects of running a business that often gets overlooked.

There are 7 main reasons why you would want to collect feedback.

1. Helps improve products and services
2. Helps you measure customer satisfaction
3. Shows you value their opinions
4. Helps you create the best customer experience
5. Helps to improve customer retention
6. Is a reliable source for information to other consumers
7. Gives you data that helps to make better business decisions