Maybe you’ve had a thought like this cross your mind at one time or another: “Wouldn’t it be nice if I could just put my customers to work, so that they could select my inventory, or design my store layout, or even turn around and sell my products and services to each other?” Well, you …
The subject is sticking with it when you’re dealing with a tough job that you really don’t want to have to tackle – like talking to unhappy customers and resolving their problems. Compechek’s ASK-LISTEN-RETAIN system is designed to make sure that that kind of difficult task does get handled, and that it gets handled the …
OK,” you say, “I believe you when you tell me that I should find out what my customers are thinking, but what are the kinds of things that I need to know?” The first thing that you need to find out is pretty straightforward – and pretty painless, too: Why do your customers like you? …
