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Tag - Online Surveys


Surveys From The Customers View

OK. Take some time to put on your customers’ shoes, and walk around looking at your store through your customers’ eyes. That’s something that every store owner and every store manager should do – and its something that you probably do from time to time. And you already know that customer service satisfaction surveys are …


Customer Choice and Customer Loyalty – Part 1

You can run an expensive advertising campaign trying to convince the world that you put the customer first, and that quality is (as one famous ad campaign put it) “Job 1,” but if you don’t deliver genuine customer satisfaction and genuine quality, you’re just wasting your money. And why is that? Because all of the …