- You will receive your media kit in 2-3 weeks which includes a CSI poster and 300 invoice stickers.
- Use the media kit to direct your customers to http://myautocaresurvey.com where they can complete the customer feedback survey online.
- Login into your ALR portal (login credentials below):
- Click on “Email CSI Survey Directly to Customers” where you can email survey invitations to an email customer list.
- Click on “TRACS Legacy Integration“. If you are a TRACS Legacy user, customers can be automatically emailed a survey invitation after a closed repair order (once the TRACS-CSI link is installed).
You can login to your portal at www.AutoCareCSI.com, and your login credentials as shown below:
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