Ask Listen Retain – NAPA Tracs Tabs

[vc_row bg_type=”bg_color” type=”vc_default” bg_color_value=”#ffffff”][vc_column width=”1/2″][vc_column_text css_animation=”fadeIn”][/vc_column_text][ultimate_spacer height=”10″][vc_column_text css_animation=”fadeIn”]You will notice there are 3 tabs, the ASK tab, the LISTEN tab and the RETAIN Tab. We will go through each of them very quickly.
1) When the ASK tab is clicked on, you will see each of the questions in the customer satisfaction survey.
2) When the LISTEN tab is clicked on, you see the Word Mining that is happening behind the scenes. Each of the comments that were left by your customers are analyzed for positive and negative words used and are filtered out.
3) When the RETAIN tab is clicked on, you will see a summary of any surveys that created a notification. A notification is a prompting to take action.[/vc_column_text][ultimate_spacer height=”10″][vc_column_text css_animation=”fadeIn”][/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_message message_box_color=”sky”]Watch video #3 of the series, Working with Notifications, click here![/vc_message][/vc_column][/vc_row]