Reasons why you should get customer feedback about your repair shop!

Reasons why you should get customer feedback about your repair shop!

Getting insights from the people who matter most to you — your auto repair shop customers!

Automotive Aftermarket Customer Feedback

Customer feedback is one of the most important things for your business.
It helps improve product development, marketing, operations, and so much more. However, it’s one of the most important aspects of running a business that often gets overlooked.

There are 7 main reasons why you would want to collect feedback.
1.  Helps improve products and services
2.  Helps you measure customer satisfaction
3.  Shows you value their opinions
4.  Helps you create the best customer experience
5.  Helps to improve customer retention
6.  Is a reliable source for information to other consumers
7.  Gives you data that helps to make better business decisions

To learn more, click


ASK the important questions, LISTEN, RETAIN lifetime customers!

Automotive Aftermarket Customer Feedback

Hear what other ASP’s are saying about our service:

It’s especially important to take care of the customer right away if there’s a problem. That’s the kind of feedback I like to get. If someone has a problem, I fix it! Sometimes customers won’t tell you about a problem to your face, but they will tell you through a survey, by writing it down. It seems to make them feel more comfortable.  

 Howard Wilde – Manager & Owner Jakes Radiator – Norwalk, OH

ASK LISTEN RETAIN (ALR) is a great tool that we never knew we needed. From the initial installation to everyday use, Peter, and the crew over at ALR have been amazing! Not only do they have a great product, but they also answer questions and help adjust ALR to be more customer and consumer friendly. ALR enables us to get candid responses from customers that they probably would not have given to us.

Joey’s Truck Repair, Inc. – Charlotte, NC

Why am I receiving these emails?
Our company, ASK LISTEN RETAIN, speciallizes for the past 20 years in the Automotive Aftermarket in customer service and feedback.  We thought you would benefit from this value added material!


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Peter Kmyta