Top Reasons Your Customers Might Leave Your Auto Repair Shop

In today’s world, do you know why your Customers might leave our shop?

Here they are the reasons they might leave:

1. They don’t feel they’re seen as individuals

2. Complacency undermines loyalty

3. Not staying in the mindset of your customers

You may be doing a good job taking care of customer needs, but that may not be nearly enough today. It’s also the ideas, information, help, guidance and insight that you give customers that earns the privilege of doing business with them. Initiate discussions that focus on their future needs, upcoming projects or areas of potential growth.

You know why customers might leave, NOW, get them to stay!

For more information click here